Southern's Water Technology

Tim was first class with his advice and service. Bo also helped out heaps!

I had reason to use your service on Wednesday this week and was served by a long term employee, very courteously. After almost 20 years of using Southerns for service and supply of various water pumps, and retic supplies this has always been my experience.

As a farmer, having good advice on pumps, etc. is essential. Very happy with this company for that service, and advice from Tim.

I found the people working at Southerns friendly and informative. They resolved the issues I was having with efficiency and professionalism.I would not hesitate to uses this company again if required, nor would I hesitate to recommend Southerns to any of my colleagues.Thank you for your help. Much appreciated.Steve

Very poor service the receptionist/ accounts officer was argumentative and rude and blamed me the customer because of an issue that was obviously an issue because of poor workmanship and paperwork with a previous employee. I am very disappointed as we had used southern waters for many years but will not be recommending their company to others and will be seeking a new supplier

Southern’s Water Technology were able to fix our old but very effective expensive pump that services 4 houses. I explained what had gone wrong and they knew exactly what the problem was, ordered the part and fixed the pump on site. Working perfectly now. All staff knowledgeable and helpful. Thank you to the team for sorting the pump. Nice, friendly, local service. Naomi

Had a terrible experience dealing with this company - terrible customer service.I dropped my bore pump off on Monday 7/8/17 for a test. They said they'd test it that day and call me back. No call back. The next day I called to follow up, said they'd check and call me back. No call back. Two days later I called again to follow up, the man who answered was very rude, said Warren the Manager was away and no one could help me until Monday.Monday I went in to see them, they said it hadn't been tested yet. They would prioritise it and call me. No call back.Tuesday I called and asked for Warren, he apologised and said it hadn't been marked as a priority - they finally tested the pump. A week and a half I was hand carting warter to livestock. If they had communicated with me this would be fine, but the level of customer service was appalling.

House water pump failed at Christmas. Great service to get up and running with a new pump. Very helpful staff and great follow up with regards to old pump. Made claiming insurance painless. Thanks Warren.

Had the same experience as Alana. Workers have been telling me the manager isn't in and so the work i paid for over a week ago is still not done. Sounds like the manager needs to be sacked, they take your money and you have to keep chasing the work to be done. Won't be coming back to this place again.